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Microsoft Cloud User Group Manchester – 25th May 2017

May 25 @ 6:00 pm - 9:00 pm

6:00pm – Networking

6:30 – Archive360 – Tony Wilkins – Bringing Compliance to Azure Blob Storage

In this session we will look at how a native cloud application was built using the Azure components to deliver an application wrapper that allows data to be stored and searched in Azure blob storage which meets compliance requirements

7:00 – MSCUG – Andrew Price (MVP) – Get-Channels | Set-Channels “Understanding ProPlus Channels”

In this session we will be breaking down the Office 2016 ProPlus Channels, provide insight into the patch cycle and show you a life hack on how to set channels via Registry or Group Policy

7:30 – Break/Pizza/Beers

8:00 – Dell – Mark Vale (MVP) – Cloud Based Contact Center with Skype Online

The term “Contact Center” is often misused and misinterpreted, do you think you know what it means? Come along to this session to enlightened on its true meaning in today’s UC connected world. 

Find out how Org AA and Call Queues in the Microsoft Cloud can help you bridge the gap between Response Groups and all out contact center products.

The time to move your communication to the cloud is here, and we will help you embrace it!

Why Attend:

Coming fresh out of a 93 department, 500 Agent global unified contact center deployment with a mixture of online and on-prem agents Mark has first hand experience in designing and implementing complex call flow management solutions. Come along and find out how to get the best out of advanced cloud call flow solutions.

9:00 – Finish
Wrap up and head to the pub for more networking.

Details

Date:
May 25
Time:
6:00 pm - 9:00 pm
Event Category:

Organizer

Martin Boam

Venue

The Studio – Manchester
51 Lever Street
Manchester, M1 1FN United Kingdom
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